OGGOTrip

Terms Conditions

Terms Conditions for this platform

Flight Hotel

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General Information

Hotel Search

Hotel Book

Payment and Invoice

Refund, Cancellation, Charge

Review and Reating

How to resend itinerary and voucher?

To resend your itinerary, please follow the steps below : Open our website https://traviaport.africa Choose "Orders" menu Input your traviaport code and email Click Search Choose "Resend Itinerary", put your email address then click on "Send" For Member, you must login first to Manage your Order.

Does the hotel allow pets?

If you travel with your pet, make sure to check first whether the property allows pet inside. You can find it in property's policy.

Is there an additional charge for children when sharing a room with their parent's?

When your kids share a room without extra beds, there will be no charges.

Where can I find the hotel contact number and address?

You can see your booking hotel contact number and address any time via 'Orders’ in our website. Visit our website and click on 'Orders’ , then key in your traviaport code and your email address (the one you used to make your booking). Click on ‘Search’ Go to Property Detail section For Member, you must login first to Manage your Order.